{"id":7229,"date":"2021-05-25T04:54:58","date_gmt":"2021-05-25T04:54:58","guid":{"rendered":"https:\/\/drinkizz.com\/delivery-and-return-product-policy\/"},"modified":"2021-05-25T09:48:18","modified_gmt":"2021-05-25T09:48:18","slug":"chinh-sach-giao-hang-va-doi-tra-san-pham","status":"publish","type":"page","link":"https:\/\/drinkizz.com\/vi\/chinh-sach-giao-hang-va-doi-tra-san-pham\/","title":{"rendered":"Ch\u00ednh s\u00e1ch giao h\u00e0ng v\u00e0 \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m"},"content":{"rendered":"\t\t
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CH\u00cdNH S\u00c1CH GIAO H\u00c0NG V\u00c0 \u0110\u1ed4I TR\u1ea2 S\u1ea2N PH\u1ea8M<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1. GIAO H\u00c0NG<\/strong>
B\u1ea5t ch\u1ea5p \u0110i\u1ec1u kho\u1ea3n 8 \u1edf tr\u00ean li\u00ean quan \u0111\u1ebfn t\u00ednh s\u1eb5n c\u00f3 c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 ngo\u1ea1i tr\u1eeb nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t, Drinkizz s\u1ebd c\u1ed1 g\u1eafng g\u1eedi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng bao g\u1ed3m (c\u00e1c) s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea trong m\u1ed7i X\u00e1c nh\u1eadn giao h\u00e0ng tr\u01b0\u1edbc ng\u00e0y \u0111\u01b0\u1ee3c n\u00eau trong X\u00e1c nh\u1eadn giao h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp ho\u1eb7c n\u1ebfu kh\u00f4ng c\u00f3 ng\u00e0y giao h\u00e0ng \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh, trong khung th\u1eddi gian \u01b0\u1edbc t\u00ednh \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh khi ch\u1ecdn ph\u01b0\u01a1ng th\u1ee9c giao h\u00e0ng v\u00e0 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p trong kho\u1ea3ng th\u1eddi gian t\u1ed1i \u0111a l\u00e0 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y X\u00e1c nh\u1eadn \u0110\u01a1n h\u00e0ng.<\/p>

Tuy nhi\u00ean, c\u00f3 th\u1ec3 c\u00f3 s\u1ef1 ch\u1eadm tr\u1ec5 v\u00ec c\u00e1c l\u00fd do nh\u01b0 x\u1ea3y ra c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c ho\u1eb7c khu v\u1ef1c giao h\u00e0ng.<\/p>

N\u1ebfu v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec m\u00e0 Drinkizz kh\u00f4ng th\u1ec3 tu\u00e2n th\u1ee7 ng\u00e0y giao h\u00e0ng, Drinkizz s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n v\u1ec1 t\u00ecnh hu\u1ed1ng \u0111\u00f3 v\u00e0 Drinkizz s\u1ebd cung c\u1ea5p cho b\u1ea1n t\u00f9y ch\u1ecdn \u0111\u1ec3 ti\u1ebfp t\u1ee5c mua h\u00e0ng, thi\u1ebft l\u1eadp ng\u00e0y giao h\u00e0ng m\u1edbi ho\u1eb7c h\u1ee7y \u0111\u01a1n \u0111\u1eb7t h\u00e0ng v\u1edbi kho\u1ea3n ho\u00e0n tr\u1ea3 \u0111\u1ea7y \u0111\u1ee7 \u0111\u00e3 thanh to\u00e1n. H\u00e3y ghi nh\u1edb trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p Drinkizz kh\u00f4ng giao h\u00e0ng t\u1eadn nh\u00e0 v\u00e0o ch\u1ee7 nh\u1eadt ho\u1eb7c ng\u00e0y l\u1ec5 c\u1ee7a ng\u00e2n h\u00e0ng.<\/p>

\u0110\u1ed1i v\u1edbi m\u1ee5c \u0111\u00edch c\u1ee7a c\u00e1c \u0110i\u1ec1u ki\u1ec7n n\u00e0y, vi\u1ec7c \u201cgiao h\u00e0ng\u201d s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 \u0111\u00e3 di\u1ec5n ra ho\u1eb7c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng \u201c\u0111\u01b0\u1ee3c giao\u201d ngay sau khi b\u1ea1n ho\u1eb7c m\u1ed9t b\u00ean th\u1ee9 ba do b\u1ea1n ch\u1ec9 \u0111\u1ecbnh c\u00f3 \u0111\u01b0\u1ee3c quy\u1ec1n s\u1edf h\u1eefu v\u1eadt ch\u1ea5t \u0111\u1ed1i v\u1edbi h\u00e0ng h\u00f3a, \u0111i\u1ec1u n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c ch\u1ee9ng minh b\u1eb1ng vi\u1ec7c k\u00fd k\u1ebft vi\u1ec7c nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng t\u1ea1i \u0111\u1ecba ch\u1ec9 giao h\u00e0ng do b\u1ea1n ch\u1ec9 \u0111\u1ecbnh.<\/p>

2. KH\u00d4NG C\u00d3 KH\u1ea2 N\u0102NG GIAO H\u00c0NG<\/strong>
N\u1ebfu Drinkizz kh\u00f4ng th\u1ec3 giao h\u00e0ng cho b\u1ea1n v\u00e0 \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c thanh to\u00e1n (kh\u00f4ng \u00e1p d\u1ee5ng cho COD), Drinkizz s\u1ebd c\u1ed1 g\u1eafng t\u00ecm m\u1ed9t n\u01a1i an to\u00e0n \u0111\u1ec3 g\u1eedi \u0111\u01a1n h\u00e0ng \u0111\u00f3. N\u1ebfu Drinkizz kh\u00f4ng th\u1ec3 t\u00ecm th\u1ea5y m\u1ed9t n\u01a1i an to\u00e0n, \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i kho c\u1ee7a Drinkizz.<\/p>

Drinkizz c\u0169ng s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n n\u01a1i \u0111\u1eb7t h\u00e0ng c\u1ee7a b\u1ea1n v\u00e0 ph\u1ea3i l\u00e0m g\u00ec \u0111\u1ec3 \u0111\u01b0\u1ee3c giao l\u1ea1i. N\u1ebfu qu\u00fd kh\u00e1ch kh\u00f4ng c\u00f3 m\u1eb7t t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng theo th\u1eddi gian \u0111\u00e3 th\u1ecfa thu\u1eadn, Drinkizz \u0111\u1ec1 ngh\u1ecb qu\u00fd kh\u00e1ch li\u00ean h\u1ec7 v\u1edbi Drinkizz \u0111\u1ec3 t\u1ed5 ch\u1ee9c giao h\u00e0ng v\u00e0o ng\u00e0y kh\u00e1c.<\/p>

N\u1ebfu sau 3 l\u1ea7n giao h\u00e0ng kh\u00f4ng th\u00e0nh c\u00f4ng, \u0111\u01a1n h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c giao v\u00ec nh\u1eefng l\u00fd do kh\u00f4ng thu\u1ed9c v\u1ec1 Drinkizz, Drinkizz s\u1ebd cho r\u1eb1ng b\u1ea1n mu\u1ed1n h\u1ee7y b\u1ecf H\u1ee3p \u0111\u1ed3ng v\u00e0 n\u00f3 s\u1ebd b\u1ecb ch\u1ea5m d\u1ee9t. Do vi\u1ec7c ch\u1ea5m d\u1ee9t H\u1ee3p \u0111\u1ed3ng, Drinkizz s\u1ebd tr\u1ea3 l\u1ea1i cho b\u1ea1n t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n thanh to\u00e1n \u0111\u00e3 nh\u1eadn t\u1eeb b\u1ea1n, bao g\u1ed3m c\u1ea3 ph\u00ed giao h\u00e0ng (ngo\u1ea1i tr\u1eeb b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed b\u1ed5 sung n\u00e0o do b\u1ea1n l\u1ef1a ch\u1ecdn b\u1ea5t k\u1ef3 ph\u01b0\u01a1ng th\u1ee9c giao h\u00e0ng n\u00e0o kh\u00e1c v\u1edbi ph\u01b0\u01a1ng th\u1ee9c giao h\u00e0ng th\u00f4ng th\u01b0\u1eddng m\u00e0 Drinkizz cung c\u1ea5p) m\u00e0 kh\u00f4ng ch\u1eadm tr\u1ec5 qu\u00e1 m\u1ee9c, v\u00e0 \u1edf b\u1ea5t k\u1ef3 m\u1ee9c \u0111\u1ed9 n\u00e0o, trong v\u00f2ng 14 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y H\u1ee3p \u0111\u1ed3ng n\u00e0y b\u1ecb ch\u1ea5m d\u1ee9t.<\/p>

Xin l\u01b0u \u00fd r\u1eb1ng trong tr\u01b0\u1eddng h\u1ee3p COD, vi\u1ec7c v\u1eadn chuy\u1ec3n b\u1eaft ngu\u1ed3n t\u1eeb vi\u1ec7c ch\u1ea5m d\u1ee9t H\u1ee3p \u0111\u1ed3ng c\u00f3 th\u1ec3 c\u00f3 m\u1ed9t kho\u1ea3n chi ph\u00ed b\u1ed5 sung m\u00e0 Drinkizz s\u1ebd c\u00f3 y\u00eau c\u1ea7u b\u1ea1n chuy\u1ec3n tr\u1ea3 cho Drinkizz.<\/p>

3. CHUY\u1ec2N GIAO R\u1ee6I RO V\u00c0 QUY\u1ec0N S\u1ede H\u1eeeU S\u1ea2N PH\u1ea8M<\/strong>
C\u00e1c s\u1ea3n ph\u1ea9m s\u1ebd do b\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m giao h\u00e0ng cho b\u1ea1n nh\u01b0 \u0111\u00e3 n\u00eau trong \u0110i\u1ec1u 1 \u1edf tr\u00ean.<\/p>

B\u1ea1n s\u1ebd c\u00f3 quy\u1ec1n s\u1edf h\u1eefu c\u00e1c s\u1ea3n ph\u1ea9m khi Drinkizz nh\u1eadn \u0111\u01b0\u1ee3c thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n \u0111\u1ebfn h\u1ea1n, bao g\u1ed3m c\u1ea3 ph\u00ed giao h\u00e0ng ho\u1eb7c t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng (nh\u01b0 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a trong \u0110i\u1ec1u kho\u1ea3n 10 \u1edf tr\u00ean), n\u1ebfu vi\u1ec7c \u0111\u00f3 di\u1ec5n ra sau \u0111\u00f3.<\/p>

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4. CH\u00cdNH S\u00c1CH \u0110\u1ed4I \/ TR\u1ea2 H\u00c0NG<\/strong>
4.1 Tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m<\/strong><\/em>
Drinkizz kh\u00f4ng \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m v\u00ec \u0111\u00e2y l\u00e0 s\u1ea3n ph\u1ea9m t\u01b0\u01a1i v\u00e0 ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 ki\u1ec3m so\u00e1t \u0111i\u1ec1u ki\u1ec7n b\u1ea3o qu\u1ea3n c\u1ee7a s\u1ea3n ph\u1ea9m sau khi \u0111\u00e3 ho\u00e0n t\u1ea5t vi\u1ec7c giao h\u00e0ng t\u1eeb ph\u00eda ch\u00fang t\u00f4i. Ch\u00fang t\u00f4i ch\u1ec9 mu\u1ed1n cung c\u1ea5p ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t nh\u1ea5t c\u1ee7a Drinkizz v\u00e0 ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng n\u1ebfu s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef b\u1edfi ng\u01b0\u1eddi kh\u00e1c ngo\u00e0i \u0111\u1ed9i ng\u0169 c\u1ee7a ch\u00fang t\u00f4i.<\/p>


4.2 Tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i<\/strong><\/em>
N\u1ebfu b\u1ea1n cho r\u1eb1ng t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng m\u00e0 s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang nh\u01b0 quy \u0111\u1ecbnh trong H\u1ee3p \u0111\u1ed3ng, b\u1ea1n ph\u1ea3i li\u00ean h\u1ec7 ngay v\u1edbi Drinkizz theo m\u1eabu li\u00ean h\u1ec7 c\u1ee7a Drinkizz, cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 thi\u1ec7t h\u1ea1i ph\u1ea3i ch\u1ecbu; b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 g\u1ecdi cho Drinkizz theo s\u1ed1 (+84) 28 35 20 28 69.<\/p>

B\u1ea1n ph\u1ea3i g\u1eedi l\u1ea1i s\u1ea3n ph\u1ea9m \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 ghi tr\u00ean bi\u00ean nh\u1eadn m\u00e0 b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c c\u00f9ng v\u1edbi s\u1ea3n ph\u1ea9m khi \u0111\u01b0\u1ee3c giao, t\u1ea1i b\u1ea5t k\u1ef3 c\u1eeda h\u00e0ng Drinkizz n\u00e0o \u1edf Vi\u1ec7t Nam ho\u1eb7c g\u1eedi cho \u0111\u01a1n v\u1ecb chuy\u1ec3n ph\u00e1t nhanh m\u00e0 Drinkizz g\u1eedi \u0111\u1ebfn t\u1eadn nh\u00e0 cho b\u1ea1n.<\/p>

Drinkizz s\u1ebd ki\u1ec3m tra c\u1ea9n th\u1eadn s\u1ea3n ph\u1ea9m tr\u1ea3 l\u1ea1i v\u00e0 s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n qua email trong m\u1ed9t kho\u1ea3ng th\u1eddi gian h\u1ee3p l\u00fd n\u1ebfu s\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ed5i ho\u1eb7c li\u1ec7u b\u1ea1n c\u00f3 quy\u1ec1n \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i ti\u1ec1n hay kh\u00f4ng (n\u1ebfu th\u00edch h\u1ee3p). Vi\u1ec7c ho\u00e0n l\u1ea1i ti\u1ec1n ho\u1eb7c thay th\u1ebf b\u1eb1ng v\u0103n b\u1ea3n s\u1ebd di\u1ec5n ra s\u1edbm nh\u1ea5t c\u00f3 th\u1ec3 v\u00e0 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p trong v\u00f2ng 14 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y Drinkizz g\u1eedi cho b\u1ea1n email x\u00e1c nh\u1eadn r\u1eb1ng vi\u1ec7c ho\u00e0n ti\u1ec1n ho\u1eb7c thay th\u1ebf s\u1ea3n ph\u1ea9m \u0111ang \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh.<\/p>

N\u1ebfu m\u1ed9t sai s\u00f3t ho\u1eb7c h\u01b0 h\u1ecfng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn tr\u00ean c\u00e1c s\u1ea3n ph\u1ea9m tr\u1ea3 l\u1ea1i, Drinkizz s\u1ebd ho\u00e0n l\u1ea1i \u0111\u1ea7y \u0111\u1ee7 cho b\u1ea1n bao g\u1ed3m c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed b\u1ea1n \u0111\u00e3 t\u00edch l\u0169y cho vi\u1ec7c giao h\u00e0ng v\u00e0 tr\u1ea3 l\u1ea1i. Kho\u1ea3n ti\u1ec1n ho\u00e0n l\u1ea1i s\u1ebd lu\u00f4n \u0111\u01b0\u1ee3c thanh to\u00e1n b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t ph\u01b0\u01a1ng ti\u1ec7n thanh to\u00e1n m\u00e0 b\u1ea1n \u0111\u00e3 s\u1eed d\u1ee5ng \u0111\u1ec3 thanh to\u00e1n cho giao d\u1ecbch mua c\u1ee7a m\u00ecnh.<\/p>

Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, t\u1ea5t c\u1ea3 c\u00e1c quy\u1ec1n \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn trong lu\u1eadt hi\u1ec7n h\u00e0nh s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

CH\u00cdNH S\u00c1CH GIAO H\u00c0NG V\u00c0 \u0110\u1ed4I TR\u1ea2 S\u1ea2N PH\u1ea8M 1. 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