Privacy Policy

Last update : June 14, 2021

Drinkizz (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [drinkizz.com, shop.drinkizz.com, events.drinkizz.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

What personal data we collect and why we collect it

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with Drinkizz websites or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the websites. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [OnePay] and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the websites to:

  • Administer promotions.
  • Assist law enforcement and respond to subpoena.
  • Compile anonymous statistical data and analysis for use internally.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the websites to you.
  • Email you regarding your account or order.
  • Enable user-to-user communications.
  • Fulfill and manage purchases, orders, payments, and other transactions related to our websites.
  • Increase the efficiency and operation of the Site
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Notify you of updates to the websites.
  • Offer new products, services, and/or recommendations to you.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Site
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
 
HOW WE PROTECT YOUR PERSONAL INFORMATION

To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.

WEBSITE ANALYTICS

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy– external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google– external site.

Drinkizz also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Persons or organizations that may have access to customer information

Subjects having access to personal information of customers in one of the following cases:
1- Drinkizz Co., Ltd
2- Partners who have signed a contract to perform services provided by the Company. These partners will receive customer information (maybe part or all information depending on the service) to assist users in using the services provided by the Company.
3- Competent state agencies in case of request.

Address of information collection and management unit

Customers have the right to request to check, update, correct, or destroy their personal information. When receiving the feedback, we will confirm the information, have the responsibility to reply and guide the customer to restore and secure the information.
Ways to receive requests:

1- By email: [email protected]
2- By phone: 028 3520 2869
3- Directly at the Company’s Office

Methods and tools for consumers to access and correct their personal data on the e-commerce system of the information collecting unit.

Customers have the right to request to check, update, correct, or destroy their personal information. When receiving the feedback, we will confirm the information, have the responsibility to reply and guide the customer to restore and secure the information.
Ways to receive requests:
1- By email: [email protected]
2- By phone: 028 3520 2869
3- Directly at the Company’s Office

Mechanism for receiving and resolving consumer complaints related to the misuse of personal information, the notified scope

We are committed to ensuring the safety of your personal information, absolutely not buying, selling or exchanging customer information with 3rd parties for commercial purposes. In the event that the information server is attacked by a hacker leading to the loss of customer personal data, we will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the customer. goods are known.

When discovering that their personal information is used for wrong purposes or scope, customers send a complaint email to [email protected] or call 028 3520 2869 to complain and provide relevant evidences. regarding the case. We promise to respond immediately or within 24 working hours at the latest from the time of receiving the complaint.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    ASK A QUESTION

    You want to know more about Drinkizz or your have a question on our products, please fill this form and let us know. We will contact you by email quickly. Thank you and keep your positive energy!




    More Questions?
    Call us at 09 83 82 44 77. 
    You can reach us Monday to Saturday, between 8:30AM to 6:00PM (ICT). We’ll happily answer all of your questions and receive your order. 

    Contact Us