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Below you’ll find some of the most frequently asked questions about Drinkizz

Drinkizz Company

COMPANY PROFILE

WHO IS DRINKIZZ?

Founded in 2019, Drinkizz is a private company, headquartered in Singapore. We are an innovative company providing the market with the world‘s first O.N.E drink (Organic Natural Energy).

In 2020, we founded a production and distribution subsidiary in Viet Nam for the local market, and for international export.

  • DRINKIZZ PTE.LTD – HEADQUARTERS

50 Raffles Place #37-00 Singapore Land Tower, Singapore

  • DRINKIZZ Subsidiary Vietnam

14 Nguyen Van Thu street, Dakao ward, District 1, Ho Chi Minh City, Vietnam

DRINKIZZ STORY

Drinkizz’s story began with three co-founders, Tyna, Pierre and Linh; a trio of  Vietnamese-French entrepreneurs who have on-the-go lifestyles, passionate about innovation. They are experts in Organic Value Chain & Natural Energy, Digitalization, and French Gastronomy.

You can read more about our story right here

COMPANY PHILOSOPHY

Drinkizz philosophy: Kiss your energy to live our passion in a sustainable way!

VISION

Our vision is simple and strong, to be a caring company for better « Positive energy » of our customers, our employees and actors in the organic digital value chain, in particular the farmers who work hard for organic agriculture. We act locally and think globally to help this world be more fair and sustainable.

MISSION

Drinkizz is an innovative company providing the market with the world‘s first O.N.E drink (Organic Natural Energy) 

We created a new concept: O.N.E drink (Organic Natural Energy) from organic farm to smart can.

CORE VALUES

POSITIVE ENERGY

We believe that in a complex and tense world, it is important to eat and drink properly to “strengthen the immune system and conserve sustainable energy” for long-term health.

TRANSPARENCY

Drinkizz applies data digitization and Blockchain technology to make all data transparent from input ingredients, factories, logistics, distributors, nutrition to product recycling. With O.N.E drink, you know exactly what you are consuming from organic ingredients at the farm to nutrition facts on your body.

COMPANY CULTURE

INNOVATIVE CULTURE MAKES DRINKIZZ DIFFERENT

We are an innovative company providing the market with the world‘s first O.N.E drink (Organic Natural Energy).

Born with the quintessential values of French and Vietnamese cultures, Drinkizz has innovatively created a new energy source from herbs; it is not only “Fair for People’s Health” but also “Fair for Society ” and for our ‘’Mother Nature”. It’s the best way to help this world be more fair and sustainable.

We are an innovative company providing the market with the world‘s first O.N.E drink (Organic Natural Energy).

Born with the quintessential values of French and Vietnamese cultures, Drinkizz has innovatively created a new energy source from herbs; it is not only “Fair for People’s Health” but also “Fair for Society ” and for our ‘’Mother Nature”. It’s the best way to help this world be more fair and sustainable.

We trust in the value we bring to you because it comes from our heart. Everything we do, we put a little love in it and that’s what you can taste in our O.N.E drink. We believe in having both a scientific and an artistic mindset while detoxing all the negative energy out of our lives. That’s why we built trust and value in bringing you this high quality, authentic, organically farmed product that will make a huge impact in your everyday life.

WHY THE NAME DRINKIZZ?

Drinkizz means Drink & Kiss. We chose the name Drinkizz to represent the saying “Kiss your Energy”, which seems simple but it is not easy to practice every day. 

To perform well at work and sport, to live your passion and have more time for family & friends, you need to refill your energy in a good way . 

At Drinkizz we love to say, “Kiss your energy” to live our passion in a sustainable way.

WHY DO WE APPLY SMART DIGITALIZATION?

We are unique in a way we operate our smart-up approach with total transparency and tight communication. We produce smart product with QR Code in a fast and cost-effective digitalization. The reason why we use a “No Code” approach is to connect between the physical and digital world with less time and cost. We exploit the best effective methods and tools to bring us the most effective results.

TEAM

GET TO KNOW DRINKIZZ TEAM

Our team consists of hard-working, passionate and organic loving people.

https://drinkizz.com/team-member/

O.N.E Drink

Positioning

What is O.N.E drink?

O.N.E is an innovative drink, based on these criterias:

Organic: We use certified organic ingredients only, controlled with the best international labels such as EU, USDA.

Natural: We apply a natural manufacturing process to preserve all the flavor of our drink and guarantee the natural nutrients with high quality  for best impact on health.

Energy: We create a new concept of sustainable energy, which is safe for health, and which enhances both your strength and beauty. We provide a magical mix of energy input with Theine to keep the brain awake, Antioxidants to improve energy metabolism, Silica for collagen production and many other important minerals. 

O.N.E drink boosts immediate energy and helps to build sustainable energy to bring you strength and beauty.

In which category is O.N.E drink?

O.N.E drink is an Organic Natural Energy drink that boosts immediate energy and helps to build sustainable energy. This sustainable energy is beneficial for health, and it enhances both your strength and beauty.

Where does O.N.E Drink come from?

O.N.E drink is made from 10 magical plant-based ingredients from the mountains and forests from the north to the south of Vietnam. The ingredients are grown according to organic standards with soil and climate, harvested at the right time of the season, processed and cold-dried to ensure that the taste and essential nutrients are retained before cooking.

Who created the original recipe?

The original recipe has been created by 2 co-founders, Tyna Huynh and Linh Nguyen. Read more about how O.N.E drink came to life here

Ingredients

What are the ingredient of O.N.E Drink?

Water
CO2* is used in the product, but not organic
Organic Golden Cane Sugar
Organic Hibiscus Flower
Organic Lemongrass
Organic Black Tea
Organic Mint
Organic Bamboo Shoot
Organic Ginger
Organic Lime
Organic Black Pepper
Organic Star Anise

Why 10 agricultural plant-based ingredients?

We choose 10 agricultural ingredients to create a unique taste and harmonize your energy. Each ingredient is functional to improve your brain, skin, bones, joint and immune system.

Where do the organic ingredients come from?

From USDA, EU, Fair for Life certified organic farm of Biophap Company Limited, TTC, BẢN LIEN COPERATIVE and VINA SAMEX.

Is O.N.E Drink 100% certified organic even if it contains CO2?

According to EU Organic regulations, there is a differentiation between total ingredients and agricultural ingredients alone. O.N.E drink contains 12 ingredients in total of which 10 are agricultural (water and C02 are not agricultural). And if the agricultural ingredients are 100% organic and the manufacturing process is also certified organic, so the drink is guaranteed 100% certified organic.

According to the USDA Organic regulations, 100% the total ingredients must be organic, including the 5% gas added to O.N.E drink which is not organic certified in Vietnam, the manufacturing process is certified organic so the drink is 95% organic certified.

What is the difference in ingredients between the first and second production?

For the first production, we used tapioca starch to make O.N.E drink thicker. However, our consumers prefer O.N.E drink without tapioca for a more refreshing feeling so we have eliminated it for the 2nd production to improve freshness and make flavor and texture smoother.

In addition, after receiving the feedback of sensory testing from more than 10.000 testers, we also changed the percentage of some of the ingredients to improve its taste.

After many sensory tests and nutrition research, we changed also wording to ease the understanding of consumers of the Organic Natural Energy drink category. Not only theine, but also the high antioxidant content and collagen production stimulated by the silica contained in O.N.E drink provide the body with immediate and durable energy for the day and longer term.

Natural Cooking Process

Why Natural Cooking Process?

With a deep knowhow of French gastronomy culinary, we applied the traditional method of cooking process to create a unique taste and reserve all nutrition from ingredients. We don’t add any artificial food additives during the manufacturing process. Despite the natural process, O.N.E drink shelf-life is an incredible 12 months (refrigerated for better retainment of color and flavor).

Energy

What is Energy actually?

Energy is life, is a fuel that drives your daily activities. When food is broken down by the stomach into nutrients and then transported throughout the body, your cells cannot use these nutrients right away. Only when substances pass through the Mitochondria – the cell’s energy factory that produces ATP energy, can the cells of the internal organs continue to use them to function properly. 

Each can of O.N.E drink nourishes and regenerates mitochondria, keeping them healthy for efficient energy production and maintenance of the body’s life.

How is calories calculated?

Energy is calculated using calories from Macronutrients, the main trio are Carbohydrates, Proteins, and Fats. 

  • 1 g of Carbohydrates gives 4 calories 
  • 1g of Protein gives 4 calories
  • 1g of Fats gives 9 calo

Have a look at the calories count in 1 can of O.N.E drink below:

Then what is Mitochondria?

Mitochondria seems like a brand new concept to a lot of people. In your body, there are multiple small but very important organelle called Mitochondria – the cell’s energy factory, aka the powerhouse!

  • Mitochondria  has the following main functions: 
  • Converts energy from food into energy ATP – the energy currency of cells 
  • Heart of the immune system: Helps in metabolism of immune cells, signaling and hormone balance, killing bacteria, antiviral of the immune system.
  • Regulate stem cells and improve aging: Apoptosis – programmed cell death 

What are the three main nutrients that gives energy in O.N.E drink?

An energy source with 3 main nutrients; Theine, Antioxidants, and Silica to help nourish immediate energy, and fasten the energy metabolism of your body.

To provide durable energy for your brain, we choose organic black tea which contains theine, l-theanine and antioxidants:

Theine in tea is a result of oxidized polyphenols, which gives it a stimulant effect. Theine can last much longer in the system – about 6 to 8 hours for increased brain function and memory. Theine is known for its sharpening but not over-stimulating effects to your body. It prevents the usual anxious and jittery effects from caffeine.

To improve your energy metabolism, we choose organic hibiscus, which contains a high amount of anthocyanins: 

Anthocyanins have antioxidant effects to sustain the structural integrity and functional activity of mitochondria – the energy factory, which is essential to good metabolism. Antioxidants also protect the body to fight against free radicals, prevent cancer and many other diseases. Hibiscus is used as a natural medicine to improve liver functioning, provides antibacterial properties, aids weight loss, lower blood pressure, aids digestion, helps with relaxation, and is an antidepressant.

We choose organic bamboo shoots to strengthen your bones and brighten your skin, because they are rich in nutrients; silica and other bioactive compounds:

Silica is a special trace element to activate the enzyme prolyl hydroxylase, which is a necessary enzyme to participate in the production of collagen from 3 amino acids; glycine, proline and hydroxyproline. This process takes 5 to 10 minutes to complete, and produces effective collagen whether you eat animal or plant-based protein. Collagen has been proven to help increase energy, because it’s an important protein, essential for the functioning of the skin, blood vessels, cartilage, muscles, tendons, bones, and the digestive system and in turn, helps boost metabolism. Silica is also a humectant that helps the body’s ability to retain water from bones and tissues such as skin and cartilage. 

Water helps transport nutrients to cells, remove toxins through the blood, and so provides energy for your muscles and body. When your body has more nutrients, less toxins, and good elasticity from moisture, your energy will work more efficiently.

What are the benefits of Theine from black tea?

To provide durable energy for your brain, we choose organic black tea which contains theine, l-theanine and antioxidants:

Theine in tea is a result of oxidized polyphenols, which gives it a stimulant effect. Theine can last much longer in the system – about 6 to 8 hours for increased brain function and memory. Theine is known for its sharpening but not over-stimulating effects to your body. It prevents the usual anxious and jittery effects from caffeine.

What is the connection between antioxidants from hibiscus and energy?

To improve your energy metabolism, we choose organic hibiscus, which contains a high amount of anthocyanins: 

Anthocyanins have antioxidant effects to sustain the structural integrity and functional activity of mitochondria – the energy factory, which is essential to good metabolism. Antioxidants also protect the body to fight against free radicals, prevent cancer and many other diseases. Hibiscus is used as a natural medicine to improve liver functioning, provides antibacterial properties, aids weight loss, lower blood pressure, aids digestion, helps with relaxation, and is an antidepressant.

What about the benefits of Silica from bamboo shoots?

We choose organic bamboo shoots to strengthen your bones and brighten your skin, because they are rich in nutrients; silica and other bioactive compounds:

Silica is a special trace element to activate the enzyme prolyl hydroxylase, which is a necessary enzyme to participate in the production of collagen from 3 amino acids; glycine, proline and hydroxyproline. This process takes 5 to 10 minutes to complete, and produces effective collagen whether you eat animal or plant-based protein. Collagen has been proven to help increase energy, because it’s an important protein, essential for the functioning of the skin, blood vessels, cartilage, muscles, tendons, bones, and the digestive system and in turn, helps boost metabolism. Silica is also a humectant that helps the body’s ability to retain water from bones and tissues such as skin and cartilage. 

Water helps transport nutrients to cells, remove toxins through the blood, and so provides energy for your muscles and body. When your body has more nutrients, less toxins, and good elasticity from moisture, your energy will work more efficiently.

Refreshing Herbal Taste with Light Sparkling

What is the flavor of the new O.N.E drink?

This refreshing innovative taste and the energizing red color is designed by a 2-star Michelin chef – Paris, O.N.E drink will subtly awaken the taste buds to bring your a premium experience.

Each can of O.N.E drink has a light sparkling effect, balanced in sweetness, sourness, aromatic and spicy.  to give you a relaxed and refreshed sensation.

Why do you use CO2 in the product?

We use high quality CO2 to make O.N.E drink lightly sparkling, therefore, more refreshing. Interestingly, carbonated drinks may enhance digestion by improving swallowing ability and reducing constipation. There are no evidence suggesting that carbonated, sparkling water and drinks are bad for you, as long as they are not made with chemicals ingredients and loaded with sugar. C02 is not harmful to dental health, and it seems to have no effect on bone health.

What happens if gas is removed from O.N.E drink to make it 100% organic?

Then O.N.E drink will still retain all the health properties but would not be sparkling, therefore losing some of the refreshing feeling and the digestive benefits of carbonation.

Why is the taste different from traditional drinks?

O.N.E drink is really a new type of beverage based on a natural manufacturing process mixing organic ingredients only and without any artificial colors, flavors, additives, and preservatives, all ingredients are not GMOs. This is a natural drink that is extremely good for your health and brings you positive and durable energy in a wholesome way. The carbonation and sugar quantity are studied to give a tasty feeling without a negative impact to your health. Like any new product, our taste buds needs to get used to the new taste. However, you will soon notice its positive impact, and we are sure you will be consuming it every day as part of your daily healthy routine!

What else can I mix O.N.E drink with?

O.N.E drink is absolutely versatile, you can mix it with juice, it can also be included in delicious cocktails and mocktails, you can find it in many bars in Vietnam as we created special drinks with our own mixologists. You can also use it at home for you and your friends and celebrate together, we have free video recipes on our vlog.

What is the difference flavor of the batch?

After the first production and following the sensory testing of 10.000 consumers, we have formulated a new recipe with less spices and a more delicate taste.

International Certifications

What is the Vietnamese Self Declaration number of this product?

TCB: 02/DRINKIZZ/2020

Did the product receive any certification and by which certificate body?

USDA, EU, Fair For Life from Ecocert Certification Body. These labels allow O.N.E drink to be sold as organic drink in high demand markets such as USA, Europe, Singapore, Japan, Korea.

Fair For Life

What is Fair for Life Certification?

Fair for Life promotes an approach of Fair Trade that allows all producers and workers who are at a socio-economic disadvantage to access a wider range of social and economic benefits.

Is Fair for Life Certification also for ingredients?

Each O.N.E  can is made with:

  • 25.7% of organic agricultural ingredients are Fair for Life – Fair Trade certified.
  • 10% – Fair Trade and certified organic ingredients are purchased at least 10% higher than the price of only certified organic ingredients.
  • 1% revenue per can is contributed to the “Fair for Life Fund” to support small-scale producers, workers, and vulnerable farmers in rural areas to develop in a sustainable way.

O.N.E Drink & Health

What are the benefits of O.N.E drink? Why is it good?

We created a new concept of sustainable energy, which is safe for health, and which enhances both your strength and beauty. We have a magical mix of energy inputs with: Theine, Antioxidant, and Silica.

+ Brain energized by Theine from black tea

+ Energy metabolism improved by Antioxidant from hibiscus flower

+ Collagen creation by Silica from bamboo shoots

In addition, O.N.E drink also nourishes the mitochondria, which are the cell’s energy factory. They help to convert nutrients into natural energy ATP.

Your body need energy for our daily breathing, moving, building muscles, digesting, working, etc. and other activities everyday. On the other hand, Food with synthetic chemicals, GMO, artificial additives, etc. will produce free radicals in your body.

Read all about O.N.E drink benefits here

What are the benefits of theine compared to caffeine?

Theine has a milder but longer energy spike than other stimulants. It contains L-theanine which prevents the usual anxiety and jitters than caffeine can provide. Theine also increases the release of catecholamines (such as adrenaline) via the sympathetic nervous system.

Catecholamines, among other things, can make your heart beat faster, send more blood to your muscles and tell your liver to release sugar into the bloodstream for energy.

Why nutrition information as sugar, theine, antioxidants, silica, etc.. are not exactly the same on the traceability page and on the label?

The nutrition information on the can label is based on nutrition from Research & Development while on the traceability page is the real time nutrition that we update with each batch of production. Due to the 100% organic plant-based ingredients, the natural color and nutrients quantity could vary by harvesting season (we estimate a change between 5% and 10%). That’s why we created a specific traceability system for you to always have the last up-to-date information, simply scan the QR code to receive all information on ingredients, production and storage.

Will consuming this product daily make me gain weight?

No. Because O.N.E drink contains only 30kcal for each 100ml, each can 250ml is only 3.75% of the total daily calorie need based on a standard 2000kcal diet. This drink contains less calories and sugar than other chemicals energy drink. And it’s more nutritious giving the consumer a feeling of wholesome energy and avoiding chemically flavored empty calories and unnatural sugars as High Fructose Corn Syrup.

What are the benefits of O.N.E drink as an energy drink?

More energy: the first benefit, of course, is the obvious one. Energy drinks produce feelings of alertness, wakefulness, and productivity.

Standardized caffeine or theine amounts: with home-made coffee and tea, caffeine amounts can vary greatly and the amounts provided to the public are only averages. With energy drinks, there is a standardized amount of caffeine or theine in each can. For the most part, consumers know exactly how much caffeine and theine they are getting, which is helpful for those trying to safely manage their caffeine / theine habit.

Fast energy delivery: because energy drinks are served cold, they can be consumed much quicker than coffee, which is usually only sipped because of its hot temperature. Quicker consumption leads to caffeine or theine getting into the bloodstream quicker.”

What age range can consume O.N.E drink?

O.N.E drink is perfectly safe from 4 years old onwards. 

The amount of theine in each can is under 40mg. It is within the safe rage of under 45mg/day that the Canada Government has recommended for daily caffeine intake in children. Drinkizz’s nutrition experts usually based on FDA standards, however the FDA has not published any caffeine safety advice for children, therefore we looked at the country nearby which is Canada. 

References: https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/63362a-eng.php?_ga=2.260668495.397117004.1532346577-31168303.1496256160

How much can I drink daily?

O.N.E drink really is a much better alternative to all other soft drinks and energy drinks. Drinkizz recommends 1 to 2 cans daily for an adult on 2000kcal a day, and 1 can only for kids under 6 years old. For adults, it also depends on your height, your job, and your activity level everyday. If you tend to think and work physically a lot, you are able to drink more

Is this safe to drink during pregnancy?

Pregnant woman are advised to reload their energy using organic and natural products to ensure the body is free from toxic chemicals. Additionally, careful nutrition calculation is necessary, especially nutrients such as antioxidants so the body can have enough energy during pregnancy. O.N.E drink provides that solution. 

The ACOG recommended pregnant woman should only consume below 200 mg of caffeine a day, O.N.E drink only has 40mg/can. Researchers conducted a study with 2,529 pregnant woman registered in NICHD – Singleton Cohort at 12 clinical center from 2009 – 2013 in America. Researchers concluded that drinking caffeine beverage from week 10 to 13 of pregnancy will not contribute to any diabetes risks. 

During the second trimester, drinking up to 100 mg of caffeine per day can reduce the risk of diabetes by 47%. There were no statistically significant differences in blood pressure, preeclampsia, or hypertension between those who drank and did not drink caffeine during pregnancy. The researchers note that these findings are consistent with studies that have found that caffeine is associated with improved energy balance and reduced fat mass.

https://www.pennmedicine.org/news/news-releases/2021/november/moderate-amounts-of-caffeine-not-linked-to-maternal-health-risks

Are there restrictions for people with any underlying medical problems?

People with diabetes, or have diabetes risks should consult their doctor before using our product, O.N.E drink contains organic cane sugar. 

What is the best way to drink O.N.E drink?

The best way to drink O.N.E drink is before or after your workout, or anytime you feel tired, and need a pick-me-up to load up on your energy.  A special feature is that O.N.E drink contains black pepper to help warm and soothe your stomach, it’s safe to drink on an empty stomach. 

Energy Care Monthly Subscriptions

Why do you have videos in the Subscription, what do these videos do to support the effect of the Subscription?

Besides our physical products, we also provide recipes & DIY videos to make your energy care experience more dynamic. We also provide educational videos on how to workout and take care of your energy. 

Physical exercise is important to maintain a positive source of energy → but knowing how to workout the right way will help to preserve, or use up energy in your body correctly.

All ingredients of the Subscription package such as vegetables, skin care are of organic origin, right? What certifications do they have?

All ingredients of the Energy Care Monthly Subscription Box are certified as organic, by the EU, USDA, FDA, GMC.

Where could I find the information of each item in the Subscription box?

You can check for ingredient lists, or more details at:

https://shop.drinkizz.com/

Can I get instructions on how to use the videos and ebooks when I order the subscription package?

You will receive an email about further instructions. If you have any further inquiries, please give our sales team a call at + 84 983 82 44 77

Can I change the items of the Subscription package?

All the products in the Subscription package  have been crafted and calculated carefully to be used within 3 months, so we are unable to accept any exchanges. Though, you can request to change the videos, or the surprise gifts. 

How can I buy the Subscription?

To order, please call us directly at 09 83 82 44 77. You can read more information about the monthly energy care subscription here 

How are virtual products such as videos, etc. sent to me?

Virtual products like videos, etc, will be sent and shared directly to your email account. You will receive an email notification from us once the videos are ready to view. 

In case you cannot store in the fridge, please note that the color grade might be influenced after 5 days, however the product is completely safe to consume, our shelf life bacteriology testing is done on products stored at room temperature for 12 months.

Do I have to pay once a month or pay in full for 3 months?

Can I change the delivery date each month and if so, how?

You can request to change the date of delivery.

Drinkizz will send you a confirmation email 2 days before the expected delivery. Please confirm any changes in the email 

Can I pick up the goods at your store? What do I need to do to be able to receive goods at the store?

You can do store pickup

You will need to come to our physical store, provide us your confirmation order, and our staff will help you with receiving your orders.

Packaging & Labeling

Traceability

How to trace the origins of O.N.E drink?

On each can, as well as the packaging of the carton box all have a QR code for you to scan and trace information like: 

  • Product information: ingredients, process, nutrition
  • Company information
  • Traceability: distribution, harvest, transportation, nutrition results, cooking process, ingredients
  • Distributor

Packaging

Can

Can information:
– Weight of Can filled: 265 – 269 mL
– Weight of Liquid: 250 – 254 mL
– Weight of Can empty: 15 – 16 g

Label information:
– Barcode: 8938532005038
NIP: Nutrition information panel
– Declaration number: 02/DRINKIZZ/2020
– QR code Protected by Blockchain.
3 Main nutrition: Theine, Antioxidant, Silica
– 3 Main ingredients: Black Tea – Hibiscus – Bamboo
– Product description
– Certification

Box 6 cans

Box information:
– Contain 6 cans

Label information:
– Barcode: 8938532005045
– QR code Protected by Blockchain.
– 3 Main nutrition: Theine, Antioxidant, Silica
– 3 Main ingredients: Black Tea, Hibiscus, Bamboo
– Product description
– Certification

Box 24 cans

Carton information:
– Contain 24 cans

Label information:
– Barcode: 8938532005052
– QR code Protected by Blockchain.
– 3 Main nutrition: Theine, Antioxidant, Silica
– 3 Main ingredients: Black Tea, Hibiscus, Bamboo
– Product description
– Certification.

Why the certificate labels are not bigger on the can label?

The space one the label has limitations, that’s why we invite our customers to scan the QRcode code to find all information related to this amazing product.

Why did you choose aluminium can as packaging?

Aluminium is more resistant to heat and shock than plastic and glass, it can be securely closed and resist to freezing temperatures.

Aluminum cans also preserve the quality of Drinkizz from environmental elements like light.

Aluminum cans are 100% recyclable, take 200 years to decompose in case they are not recycled, which is a shorter time compared to the composting time of plastic that can be up to 500 years.

Additionally, recycling plastic is more complex, leads to degradation and has lower reuse rates than aluminum – so the metal has been heralded as a greener alternative. Cans have on average 68% recycled content compared to just 3% for plastic.

It is easy to transport aluminum cans because they are lightweight and can be packed tightly together. For this reason, transporting aluminum is greener than transporting glass

Are the cans recyclable?

Yes, they are. Please rinse the can once you have consumed it and separate it from your organic waste. Dispose with other recyclable items as per your country regulations.

Storage

Why the products can not be stored at normal temperature?

The product is made from organic heat-sensitive ingredients, therefore prolonged storage at normal temperatures may affect the quality of the product such as the taste, nutrition and color. We do not use any preservatives, which is a lot better for your health, therefore the product should be stored like you would do for vegetables. Drinkizz should be stored at 2 -8 oC to best and naturally keep the red color of the hibiscus flowers.

In case you cannot store in the fridge, please note that the color grade might be influenced after 5 days, however the product is completely safe to consume, our shelf life bacteriology testing is done on products stored at room temperature for 12 months.

What if I can only store the product at room temperature?

If you need to store the drink at room temperature for a few days, please make sure to store the drink at 2 – 8oC during ≥ 24 h before consuming. Our microbiology tests for 12 months shelf life are done on products stored at room temperature, therefore it is safe to consume even after being stored for a few days outside the fridge, please avoid leaving the product in a very hot room / car.

How many boxes can I stack on top of each other for storage?

We recommend stacking a maximum of 10 boxes.

Label

Why is the label on the can of red color?

We want our consumers to have a feeling for the beautiful bright color of the drink inside, that’s why we decided to choose the red color on the can packaging. This helps clients visualize our drink that is otherwise hidden due to the not transparent nature of aluminum, which has been picked because it can be recycled and it’s practical to carry for people with a on-the-go lifestyle.

Why is there a QRCode in front of the can?

We are a smart-up company and we want to assure high quality standards for our smart product, so you can track the origin of all ingredients, storage and logistic information on blockchain by scanning it. You can also receive extra free content and features thanks to our safe smart digitalization system.

I noticed a lot of information on the label for the product description. It seems too small and hard to read. How can I access them all more easily?

We provide information compliance to the local law, for the understanding of international and Vietnamese consumers, that’s why we include this much information on the can. Just scan the QR Code, so you can access to all update information clearly.

Products’ Quality Preservation

What's the best logistic method to keep my product at its best quality?

– Transported at 2 – 8 oC or at 25 – 30 oC

– Minimize cans shaking out during logistics

At witch temperature should I keep my product?

– After a short logistic (Logistic duration ≤ 6 h), before drinking, stock the product at 2 – 8oC during ≥ 30 min

– After a long logistic (Logistic duration > 6 h), before drinking, stock the product at 2 – 8oC during ≥ 24 h

What should I do at the reception of the products?

– To avoid overflowing after logistics, the cans must be stored in the fridge (2 – 8 oC) for about 30 min if the time of the logistic is short or for 24 h if the time of the logistic transportation is long.

– After 30 min or 24 h in the fridge, the drink can be enjoyed.

– Don’t shake before opening

How to avoid over fizz / foam / bubble over?

– Don’t shake the can before opening

– Keep the drink in cool storage (2 – 8 oC) during 30 min

Why do some cans overflow at room temperature?

At the first few productions, when there was an extra amount of gas, and the amount of liquid was over the standard 250g, the liquid inside would overflow when taken out of the fridge due to changes in temperature affecting the pressure. To prevent this, it’s best to consume O.N.E drink right away when taken out of the fridge. 

Why the product need to storage at cool temperature (2-8 oC)?

The product is manufactured with organic ingredients without adding any artificial additives nor preservatives. That why it should be stored at 2 -8 oC to naturally retain the red color from the hibiscus flowers.
In case consumers stored in ambient temperature, the color could be less fresh red naturally after 5 days.

How long is the shelf life ?

12 months in cold storage (2 – 8 oC) from production date, please refer to expiry date at the bottom of the can.

Sales Policy

Price

What's the price of this drink?

29,500 vnđ / can

Why is the price lower than other organic health drinks?

We work very smart with the whole organic value chain to bring high quality products to our consumer at a low price to keep sustaining organic agriculture and educate consumers on the benefits of chemical free eating and drinking.

How can you maintain the price lower than other fake healthy drinks?

We care about our consumer financial and health wellbeing. We want to make the product accessible to all and swap their habits and education to what’s best for their body and minds.

Why is the price higher than other chemicals energy drinks?

Our product is made with organic ingredients and is also certified Fair for Life. In addition to this, we have decided to use a fully natural manufacturing process to keep the benefits of all our ten agricultural ingredients intact. The factory natural process never destroys the ingredients quality or shortcut some manufacturing stages to kill time and costs. We also do not use any chemical or powdered ingredient to make the drink, only natural real foods. The price of the drink will decrease when the sales will be substantial and it will be the drink of choice for the health conscious and educated consumer. The more you will help us to make O.N.E drink a success, more we will get economies of scale to streamline our costs while keeping the quality manufacturing process. Then the drink will have better price.

Where can I buy O.N.E Drink?

– Online: Website, Ecommerce

– Offline:

+ POS: Here

+ Hotline: 09 83 82 44 77

+ Drinkizz Concept Store O.N.E Station: 📍 14 Nguyen Van Thu Street, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam

Returns

Can the product be returned?

We do not offer returns on the product as it’s a fresh product and we cannot control the storage conditions of the product after the delivery from our side has been completed. We want to provide only the best quality of O.N.E drink and we cannot guarantee that if the product has been stored by someone else than our team.

Can the product be exchanged if defected?

Yes, we can exchange the case or refund the amount to the customer. Reasons for refund: expiry date past delivery date, failure of product by Drinkizz. Deadline for exchange request, 48h from receipt of faulty product with photographic proof.

There was an additional cost to my delivery, why?

If the delivery service is having troubles getting in contact with you for the delivery, they will try for a maximum of 3 times to deliver to you, the additional cost of the delivery shall be covered by the client.

Delivery & Payment

What's the expected delivery time for O.N.E drink purchase?

Ho Chi Minh City: Within day

The other province: From 2 – 7 days

Do you have Cash On Delivery (COD) option available?

Yes. We work Grab delivery service and the other our delivery service have the policy to ship COD

What payment methods do you accept?

Website: Bank Transfer before delivery or Cash on delivery (COD code)

Ecommerce: Air Pay wallet, Bank transfer, Cash (COD code) or via Visa Mastercard

POS: Bank transfer or Cash

How can I know the delivery fees when ordering through your website?

Once you have inserted your complete address on the website, the delivery fee will appear depending on the distance from our warehouse.

Do you ship with cold delivery?

In HCMC with short delivery: normal logistic or cold logistic

The other province with long delivery: cold logistic

Customer Service

How can I buy O.N.E drink on your website?

Option 1: On the homepage, click BUY button on the upper right corner to buy directly via Drinkizz

 

Option 2- In ”Find a Store”, select your suitable option.

2.1- Shopee: To buy directly via Drinkizz partners E-Commerce

2.2- Grab: To buy directly via Drinkizz partners E-Commerce

2.3- ShopeeFood: To buy directly via Drinkizz partners E-Commerce

You can also find our offline store on the same page, filter by city.

How can I buy Drinkizz’s product on Shopee?

1- Register the account on Shopee

2- Choose Drinkizz product with the name “Năng Lượng tự nhiên hữu cơ Drinkizz”

3- Come to Drinkizz’s store

4- Choose the quantity of product you want to buy.

5- Choose the delivery service

6- Choose the payment method

7- Confirm order

Do Drinkizz offer promotions on the product?

Yes, we have many promotion campaigns for each stage of business growth.

You can visit Drinkizz website to have updated information on our promotion campaign or contact us via email: [email protected] Hotline: 09 83 82 44 77

How can I contact Customer Service for questions or product feedback?

– Send the message to us on the website

– Contact directly us via Hotline: 09 83 82 44 77

– Send the message via email: [email protected]

How can I see feedbacks and reviews of customers who have consumed Drinkizz?

– Drinkizz website

– Ecommerce: Drinkizz website, Grab, ShopeeFood

QR Code

How can I use the QRcode?

1- Open the Camera of your smartphone or the QR Code feature from Zalo App or any other App to scan QR

2- Scan the QR Code from the can

3- It will drive you to Drinkizz traceability web page where you can find information about the supply chain, nutrition information and videos about the product

Blockchain Traceability

How a common person can trust this process?

1. All critical activities recorded in Agridential.vn will be transformed into transactions on the blockchain network.

2. All information on the blockchain network can not be removed by a third party (included VBC)

3. When we (Drinkizz) commit any information related to our production process, we will be responsible for that data (this means we give the consumers information in a transparent, responsible way)

4. In case any problem arise, the consumer can trace back to protect their rights (because all information will be stored on blockchain)

O.N.E Community & Wellness

Community Philosophy

Why should I join your community?

O.N.E Community is place where we share with you “tools” to empower your own energy. Our articles and video twice per month connect you to positive lifestyle community. We also provide tips about taking care of your energy through:

  • Eat and drink organic – Measure energy and nutrition that’s suitable for you
  • Exercise – relax every day
  • Practice and share – small positive changes every week

Follow us here

Vlog

O.N.E Community Vlog

– Recipes: our foods and drinks recipes help you enjoy and share great moments at home with your beloved ones.

– Well-being: is to connect you to positive practices by sharing our knowledge and knowhow about health care and wellness.

– Events: is organized to connect people together, to share their passions, their moments in a positive way online and offline.

Data Safety

Is it safe my personal data to share to your community ?

Yes it’s safe. We protect your personal data dearly. We are not allowed to use them outside of Drinkizz company and you can unsubscribe at any time from our newsletter as per newsletter etiquette.

Hashtags

Drinkizz hashtags is a way to connect social media content to our specific topics (Recipe, Well-Being, Events) from Drinkizz VLOG. They help us to increase engagement with people in our community and also make it easier for others to discover our posts around Drinkizz specific topics.

Partnership

How I could become a point of sales for Drinkizz?

Just contact us by filling the form. We will help you setup everything from creation of sales license to installation a store at your place and get purchase order online.

Why should you become our partner?

We are a smart-up company working on new types of beverage based on organic ingredients and natural processing to keep all positive impacts for health. This is really new and innovative. Our partners share with us the goal to provide the market with good products for health and for our planet. Applying this to the beverage industry, is a big challenge. Educating new clients and highlight its importance for our lives today and for the future is not quick. As a Drinkizz’s partner, we will work together to make the beverage industry better to respect health and the planet. Whatever your activity, if you have our same goal, we can partner to distribute the product and make it accessible for the largest market.

    ASK A QUESTION

    You want to know more about Drinkizz or your have a question on our products, please fill this form and let us know. We will contact you by email quickly. Thank you and keep your positive energy!




    THEO DÕI BẢN TIN CỦA CHÚNG TÔI

    “Yêu Năng Lượng Bản Thân” với cộng đồng O.N.E!


    Be part of our community

    to "Kiss your Energy" and receive our Newsletter twice a month


    ASK A QUESTION

    You want to be Drinkizz retailers, Drinkizz ambassadors? We are delighted to provide further information about our company and our product! Fill in this form & let us know now!

       

    LIÊN HỆ

    Bạn muốn trở thành nhà phân phối hay gương
    mặt đại diện cho Drinkizz? Chúng tôi rất vui khi được
    cung cấp thông tin về công ty và sản phẩm cho bạn!
    Điền form này và gửi thông tin ngay cho chúng tôi!

       

    ASK A QUESTION

    You want to be Drinkizz retailers, Drinkizz ambassadors? We are delighted to provide further information about our company and our product! Fill in this form & let us know now!